PSC Raises Concerns About Cell Phones and Internet

Public Services Commissioner Laura Nichols-Samms listed residents’ complaints with Liberty VI., including dropped calls, delayed texts, and poor customer service. And that was just the beginning of the concerns raised by commissioners to Ravindra Maywahlall, the recently appointed manager for operations in the territory.

Vice Chair of the Commission David Hughes wanted to know why Liberty is having problems implementing the Federal Communications Commission’s Connect USVI initiative. The project’s design includes a fiber-to-the-home standard to increase speed. When completed, it should deliver a resilient network with improved performance to which any home in the territory can connect.

Liberty has been before the commission before and said that the problem with the project is that the Public Works Department is failing to issue permits for the project promptly.

Maywahlall repeated the claim that the project was delayed because permits were not issued. He said, “If the permits are not approved quickly, the project will be in jeopardy.”