80 Public Officers complete customer service training

- Course was conducted @ Virgin Islands Public Service Learning Institute

PARAQUITA BAY, Tortola, VI- Eighty (80) Public Officers from various offices have completed a Customer Service Training Course facilitated by the Virgin Islands Public Service Learning Institute (VIPSLI). The training offered a detailed learning opportunity for public officers who work in front-facing roles. Topics covered included, Building Customer Relationships, Service Standards and Behaviours, and Handling Difficult Customers.

'Exceptional examples of customer service excellence'

Director of Customer Service and facilator Ms Kedimone Rubaine, in a Government Information Service (GIS) press release, said: “As we continue to focus on improving Customer Service across the Public Service, we recognise the importance of education in this process. By providing public officers with the right tools for their roles, we are preparing and equipping them to be exceptional examples of customer service excellence.”