Warning Issued as Fraudulent Sites Target People Seeking Social Security Cards

Delegate to Congress Stacey Plaskett is urging Virgin Islanders to be on high alert for scams involving Social Security cards after a national warning from the Social Security Administration’s Office of the Inspector General reminded the public that new and replacement Social Security cards are provided free of charge. The warning comes amid reports that fraudulent websites and impersonators are charging people for services the federal government provides at no cost.

In a release issued Tuesday, Plaskett said the scam risk is especially serious because it can involve both financial loss and the theft of sensitive personal information. The warning applies to services that the SSA provides without charge, including first-time Social Security card applications, replacement cards for lost documents, and name changes.

Residents are being told they should never pay for any of those services. Assistance is available directly through the Social Security Administration, including through the agency’s official number-card resources, its toll-free line at 1-800-772-1213, and through a personal my Social Security account for eligible individuals seeking to apply online for a replacement card.

“I want every Virgin Islander to know that you should never have to pay for a Social Security card — not a new one, not a replacement, not for any reason," said Congresswoman Plaskett. "Scammers are actively targeting communities throughout the country with false claims about Social Security card fees. I urge all Virgin Islanders to go directly to the official SSA website or call their hotline, and to avoid third-party websites that may seek to steal your money or your personal information."